Common Online Banking Questions:
What can we help you with today?
To open a checking account and see our different options, click here.
We do not offer Zelle at this time; however, we do offer Pay a Person. Our free Pay a Person (P2P) feature allows consumer (non-business) members to quickly and securely send money electronically to trusted friends and family who bank at other U.S. financial institutions directly from our online banking platform.
If using your PCU debit card, your payee can receive the funds to their bank account in near-real time when accepting their funds using their debit card. No more waiting or paying fees to third-party for instant transfers.
You can learn more here.
Yes, we offer two different types of money markets. We offer personal money market and max yield money market. To find out more information, click here.
Credit unions offer member ownership, personalized service, and a focus on member benefits and financial education. These qualities set credit unions apart from traditional banks and make them a popular choice for individuals seeking a more community-oriented and member-centric banking experience. Become a Member.
The maximum amount you can pay in Bill Pay with electronic payments is $10,000 daily and $20,000 monthly. The maximum limit for bill pay is $25,000 daily and $50,000 monthly.
To find your username, visit peoplescu.com and press forgot username on the home screen. It will then take you through the appropriate steps to receive your username.
Yes, our toll-free number is (800) 498.8930
People’s Credit Union partners with Savvy Money to make it quick and easy to find your credit score. When you log into PCU mobile app or online banking your credit score will be on the homepage. If you are using the mobile app it will be at the bottom, and if you are using online banking it will be on the right side. If you didn’t set up an account with Savvy Money through PCU, you won’t be able to see your score.
To change your password, visit peoplecu.com and press forgot password on the home screen. It will then take you through the appropriate steps to change it.
All alerts that are setup within our new online banking system are scheduled to go out at 6 a.m. and 11 p.m.
The base multi-factor authentication tool does not accept a foreign number when confirming your identity. However, you may use a foreign phone number when using an authenticator app such as Google Authenticator, Authy, and Duo. Learn about authenticator apps with this FAQ.
When using a smaller mobile device, such as an iPhone SE, the screen will auto adjust to render features and functionalities properly. This will cause some features to no longer be visible on the screen, however, they will still be accessible simply by scrolling and or swiping up and down and from side to side.
