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Common Online Banking Questions:

What can we help you with today?

To open a checking account and see our different options, click here.

We do not offer Zelle at this time.

Yes, we offer two different types of money markets. We offer personal money market and max yield money market. To find out more information, click here.

To become a member click here.

The maximum amount you can pay in Bill Pay with electronic payments is $10,000 daily and $20,000 monthly. The maximum limit for bill pay is $25,000 daily and $50,000 monthly.

To find your username, visit peoplescu.com and press forgot username on the home screen. It will then take you through the appropriate steps to receive your username.

Yes, our toll-free number is (800) 498.8930

People’s Credit Union partners with Savvy Money to make it quick and easy to find your credit score. When you log into PCU mobile app or online banking your credit score will be on the homepage. If you are using the mobile app it will be at the bottom, and if you are using online banking it will be on the right side. If you didn’t set up an account with Savvy Money through PCU, you won’t be able to see your score.

To change your password, visit peoplecu.com and press forgot password on the home screen. It will then take you through the appropriate steps to change it.

All alerts that are setup within our new online banking system are scheduled to go out at 6 a.m. and 11 p.m.

The base multi-factor authentication tool does not accept a foreign number when confirming your identity.  However, you may use a foreign phone number when using an authenticator app such as Google Authenticator, Authy, and Duo. Learn about authenticator apps with this FAQ.

When using a smaller mobile device, such as an iPhone SE, the screen will auto adjust to render features and functionalities properly. This will cause some features to no longer be visible on the screen, however, they will still be accessible simply by scrolling and or swiping up and down and from side to side.