Log In and Registration FAQs
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Common Log In and Registration Questions:
The base multi-factor authentication tool does not accept a foreign number when confirming your identity. However, you may use a foreign phone number when using an authenticator app such as Google Authenticator, Authy, and Duo. Learn about authenticator apps with this FAQ.
If you were not an active primary user on our previous online banking platform, first-time registration will be unavailable for a limited time. If you encounter any issues after that date, verify that the information input is correct and please call us at 800.498.8930 for any further assistance.
If you are an existing member, you can open an additional deposit account through your online banking profile. Once you log in navigate to the Open an Account tab and follow the flow to complete the account opening process. Your new account can be funded with either an existing People’s Account or a linked external account.
If you are not currently a member, you can request to open a single ownership personal (checking or savings) account through our website. Please choose the account you want to open from the appropriate product page. This process can take a few business days to review and complete, and the account must be funded electronically with your existing deposit account at your current financial institution.
The People’s CU mobile app can be downloaded via the Apple App Store or the Google Play store.