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Common Alerts Questions:

What can we help you with today?

Yes. However, you will no longer automatically receive failed transfer Alerts. If you wish to continue to receive failed alert notifications, you will need to go to Alerts > Transfers and select the “Transfer Fails” notification. In addition, you can now also request a “Transfer Succeeds” Alert and be notified when your transfer has been processed successfully.

Yes. To receive text alerts, you must first enable your phone number. Go to the Settings menu > Contact Settings. Within the phone number section, there is an edit pencil next to each number where you will be able to request a temporary code. Once that code is confirmed, you will be able to select text as a delivery method when setting up your alerts.

Alerts can be set up within the My Profile section in your online banking profile. There you can customize the specific alerts you would like to receive for your specific accounts.