Common Questions:
What can we help you with today?
You can cancel rent reporting at any time, for any reason.
Rent reporting will conclude when the rental agreement’s lease term and associated payments end. It can be continued if a new agreement is uploaded.
Yes, qualifying rent payments over the last 24 months can be included in reporting.
When you sign up for rent reporting, your rental payments made from your People’s Credit Union account will be automatically identified and reported to the major credit bureaus. Rental payments made from other accounts cannot be included in this reporting service.
Yes, you will receive one based on your services. If you call the Member Service Center or conduct a branch transaction, you will receive one. Additionally, you will receive one if opening an equity loan, consumer loan (excluding indirect loans), or mortgage. If you join as a new member in person or via our online portal or utilize our online banking platform, you could also receive a survey. You will receive the survey via email from Customer Service Profiles (CSP).
At this time you can not pay off a loan with a credit card.
Stop payments may be placed in person, over the phone, by Touch Tone Teller, or by online banking. If a stop payment is requested by phone, the signed Stop Payment Order must be received by the Credit Union within 14 days or the stop payment will be canceled. A stop payment can be placed on an individual check or a range of checks for a $30.00 fee. The stop payment is valid for six months. After six months, the stop payment may be renewed for an additional six months for another stop payment fee and must be accompanied by a new signed Stop Payment order form.
To open a checking account and see our different options, click here.
We do not offer Zelle at this time; however, we do offer Pay a Person. Our free Pay a Person (P2P) feature allows consumer (non-business) members to quickly and securely send money electronically to trusted friends and family who bank at other U.S. financial institutions directly from our online banking platform.
If using your PCU debit card, your payee can receive the funds to their bank account in near-real time when accepting their funds using their debit card. No more waiting or paying fees to third-party for instant transfers.
You can learn more here.
We offer Safe Deposit Boxes at Middletown, Newport, North Kingstown, Portsmouth, and Wakefield branches.
Our Personal Loan rates can be found here.
There is a notary in all of our 6 branch locations.
