Online Banking

FAQs/Online Banking

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Online Banking

Will my existing PopMoney payees convert to the new platform?

Existing PopMoney payees will not convert to the new platform. Person to Person payees can...

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Online Banking

Can I keep my existing password? What are the password requirements?

If your password meets the new platform’s requirements, you will be able to input your...

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Online Banking

What changes can I expect with the online banking platform?

With the new platform you can expect a modern, intuitive interface to view and manage...

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Online Banking

I have an existing personal profile. What information will I need to login to the new platform for the first time?

To login to the new platform for the first time for a personal profile, the...

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Online Banking

Will my existing profile automatically convert to the new online banking platform?

Yes, all active, primary users will automatically convert to the new platform on June 21st....

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Online Banking

What if I had created a secondary user on my profile?

Secondary users are created and maintained by a primary, registered user. These secondary users have...

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Online Banking

What are the steps to login to the new platform for the first time?

For active users converted to the new platform, simply enter your existing username and password,...

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Online Banking

Do I need to re-register for online banking?

All primary users who were active on our previous platform will not need to re-register...

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Online Banking

Why am I receiving a “Wrong Credentials” error after entering my existing username and password?

For the first-time login to the new platform, this typically indicates that the username is...

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Online Banking

Will the URL for the new online banking platform be different?

Yes, the URL for the new platform will be https://my.peoplescuonline.com/

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Online Banking

Why must I enter my Social Security number when logging in for the first time?

Your Social Security Number is used to confirm your identity and keep your accounts safe....

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Online Banking

I have an existing business profile. What information will I need to login for the first time?

Your current username Your organization’s Tax ID or EIN (if your organization does not have...

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