Common Transactions Questions:
What can we help you with today?
Yes, you will receive one based on your services. If you call the Member Service Center or conduct a branch transaction, you will receive one. Additionally, you will receive one if opening an equity loan, consumer loan (excluding indirect loans), or mortgage. If you join as a new member in person or via our online portal or utilize our online banking platform, you could also receive a survey. You will receive the survey via email from Customer Service Profiles (CSP).
At this time you can not pay off a loan with a credit card.
Stop payments may be placed in person, over the phone, by Touch Tone Teller, or by online banking. If a stop payment is requested by phone, the signed Stop Payment Order must be received by the Credit Union within 14 days or the stop payment will be canceled. A stop payment can be placed on an individual check or a range of checks for a $30.00 fee. The stop payment is valid for six months. After six months, the stop payment may be renewed for an additional six months for another stop payment fee and must be accompanied by a new signed Stop Payment order form.
We do not offer Zelle at this time; however, we do offer Pay a Person. Our free Pay a Person (P2P) feature allows consumer (non-business) members to quickly and securely send money electronically to trusted friends and family who bank at other U.S. financial institutions directly from our online banking platform.
If using your PCU debit card, your payee can receive the funds to their bank account in near-real time when accepting their funds using their debit card. No more waiting or paying fees to third-party for instant transfers.
You can learn more here.
The maximum amount you can pay in Bill Pay with electronic payments is $10,000 daily and $20,000 monthly. The maximum limit for bill pay is $25,000 daily and $50,000 monthly.
We offer a loan calculator and many other useful calculators, they can be found here.
The balance of your loan will be on the homepage of your mobile app or online banking. You can also call our service center at 800.498.8930.
The daily transfer limit is $10,000, the weekly is $15,000, and the monthly is $25,000.
We do not offer foreign currency buyback.
Yes, our toll-free number is (800) 498.8930
Yes, we offer three different personal credit cards. Low-Rate, Rewards, and Savings Secured.
We do not offer foreign currency conversion.
