FAQs

Choosing to remember a device allows online and mobile banking to recognize your device in the future to help you login more quickly. Do not select to remember a device if it is a shared device (i.e., a public/work computer or you allow others to use your device).

Yes, all the accounts you previously had access to will appear in your profile with the new platform.

If you normally login with your People’s Credit Union online banking credentials through QuickBooks, Quicken, or other account aggregation services, you will have to login again once you have completed the first-time login process in our new platform. Please note that access to your People’s online banking profile through QuickBooks may be unavailable for a few business days following the launch of the new platform.

Yes, your active external accounts and transfers will convert to the new online banking platform.

Yes. During the upgrade process, these biometrics will be disabled. After you have successfully completed the first-time login process, you will be able to re-enable your device’s biometrics for easy login.

• Visit the NCUA WEBSITE for information about share insurance coverage.
• Check out THIS BROCHURE that details how your accounts are federally insured at a credit union.
• Have a look at MyCreditUnion.gov’s SHARE INSURANCE RESOURCE GUIDE.
• Read THIS ARTICLE from The Balance on whether credit unions are a safe place to keep your money.

Yes! The NCUA has a free tool—their Share Insurance Estimator—which helps you see how your deposits are covered. You can find it at mycreditunion.gov/insurance-estimator.

Look for the NCUA insurance sign. All federally-insured credit unions must prominently display this logo in their branches and on their website. And credit unions cannot end their federal insurance agreement without first notifying their members. | Learn more.

The amount of protection offered by the NCUA and FDIC are the same. Each offers the same coverage for share, share draft (checking), share certificates, and money market accounts. Neither agency covers losses on money invested in stocks, bonds, mutual funds, life insurance policies, or annuities offered by affiliated entities.

According to the NCUA, “The National Credit Union Administration, commonly referred to as NCUA, is an independent agency of the United States government that regulates, charters and supervises federal credit unions. NCUA also operates and manages the National Credit Union Share Insurance Fund (NCUSIF). Backed by the full faith and credit of the U.S. government, the NCUSIF insures the accounts of millions of account holders in all federal credit unions and the vast majority of state-chartered credit unions.”

Yes, we offer Home Equity Loans and Lines of Credit on investment properties.  We have competitive rates and a variety of options. Typically the member is required to pay closings costs and the appraisal fee.

Typically, it is taking about 4-6 weeks from application to closing for Home Equity Loans.