Secondary users are created and maintained by a primary, registered user. These secondary users have their own credentials, but their profile is dependent on their creator. Non-business (personal) secondary users created in the previous platform will not automatically convert. Once the primary user has logged in to the new platform for the first time, they can establish a ‘Shared Access’ user through the Settings module.If the secondary user is a People’s member seeking to access their own accounts online, we would recommend they register for their own profile beginning July 21st.