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myBanking™ FAQs

Choose from a topic below.

Routing Number: 211573151

Manage My Money

  • What is "Manage My Money?"

  • What can I do in the Manage My Money?

  • Can I get transaction information within Manage My Money?

  • Can I change the list of accounts that are available in Manage My Money?

  • How can I create a savings goal?

  • In looking at a goal that I created, what does the today line represent?

  • Why is there data in the budget section of Manage My Money?

  • How do I update my Budget?

  • What do the green and red bars in the budget section of Manage My Money mean?

  • Can I add Income categories to my budget?

  • Can I add Expense categories to my budget?

  • What does the Income Statement of Manage My Money show me?

  • Can I view the transaction details that make up each category of the income statement?

  • What if there is a transaction within the income statement that I need to change to a different category?

  • Can I change the view of my income statement to show the information in chart form?

  • There is a transaction within my spending profile that needs to be assigned to multiple categories. Can I split my transactions into different categories?

  • Can I add a note to a transaction in my spending profile?

  • Can I pull data from Manage My Money to load into Turbo Tax?

Alerts

  • Can I send an alert to a different email address?

  • Can I set up a notification to alert me of specific transactions on my account?

  • When will the alert be sent?

  • Is there any cost to setting up an alert on my account?

Pay Bills

  • Will my scheduled bill payments be affected by the myBanking enhancement?

  • How can I send a bill payment for an existing payee?

  • Can I send a future dated bill payment?

  • Can I set up recurring bill payments?

  • How do I add a new payee?

  • How do I edit payee information?

  • Can I cancel or stop a bill payment?

  • Can I place a stop payment on a bill payment item?

  • Will my bill pay history be available after the Online Banking enhancement?

  • What are eBills?

  • Will my bill payment payees be affected by the Online Banking enhancement?

myBanking for Business

  • What is a Secondary User?

  • How do I set up Users?

  • How do I change a User's myBanking entitlements?

Debit Card Manager

  • What does Debit Card Manager do?

  • Can I order a replacement debit card online?

  • What is a Travel Notification and how can I set that up?

  • Can I order a new debit card online?

Transfers

  • What is an Unlinked Accounts transfer?

  • How do I set up an Unlinked Accounts transfer?

  • What is an External Accounts transfers?

  • How do I set up an External Account transfer?

  • Will my future dated Transfers be affected by the myBanking enhancement?

  • How do I set up a transfer between my People's Credit Union accounts?

  • Do transfers occur immediately or do I have to log out and log back in?

  • How can I make a loan payment?

myBanking General

  • Can I Change my Address in myBanking?

  • Can I Change my Phone Number in myBanking?

  • Can I Change my email address in myBanking?

  • How can I change my security information?

  • How can I change my User ID?

  • Am I able to see my full account number?

  • How can I see my account history?

  • How can I print my account history?

  • What is the maximum amount of history to display?

  • Can I see pending items?

  • Can I order checks online?

  • When logging in to the enhanced system for the first time, why do I have to update my email address?

  • When logging in to the enhanced system for the first time, why do I have to reestablish my security challenge questions?

  • Can I place a stop payment on a check online?

  • Can I customize the information that displays on my Accounts Summary screen?

  • How do I add or change an account nickname?

  • What transactions are displayed in the Recent Transactions section of my Accounts Summary screen?

  • How do I send a secure message to the Credit Union?